410-757-7387 info@sudsypuppy.net

Unparalleled Approach

Puppy’s First Groom

Bringing a new puppy home to the family is so exciting and rewarding! Your puppy will have many needs, including a new grooming routine. We begin seeing puppies, as early as twelve weeks of age, to help them get accustomed to the process. 

With puppies, we have a special process that focuses on exposing them to all the new tools and experiences. We will start with putting them on the grooming table and begin touching their feet, face, ears, and body. This just gets them used to being touched by someone new. We will do a little brushing here as well.

Following brushing, we will bathe, dry, and perform a full brush out. We take our time with them and go at their pace. If they get nervous, we reassure them and let them rest, if needed. Often, they just need a little break.

Once dry, we begin the haircut process. We start with their face, feet and sanitary area. If they seem comfortable with that, and are not too nervous or anxious, we will do their full-body haircut as discussed at drop off. 

Puppies are unpredictable. If yours is not ready for the whole haircut, don’t worry. This is very normal! We will set up a follow-up appointment, usually four weeks or less, to keep them in a routine.

If we are able to complete the whole haircut, we will recommend an optimal schedule of four to eight weeks. Maintaining a routine, with puppies, will lead to a more enjoyable experience for your dog in their upcoming years.

Puppys First Groom Resized

Puppy’s First Groom 

Bringing a new puppy home to the family is so exciting and rewarding! Your puppy will have many needs, including a new grooming routine. We begin seeing puppies, as early as twelve weeks of age, to help them get accustomed to the process. 

With puppies, we have a special process that focuses on exposing them to all the new tools and experiences. We will start with putting them on the grooming table and begin touching their feet, face, ears, and body. This just gets them used to being touched by someone new. We will do a little brushing here as well.

Following brushing, we will bathe, dry, and perform a full brush out. We take our time with them and go at their pace. If they get nervous, we reassure them and let them rest, if needed. Often, they just need a little break.

Once dry, we begin the haircut process. We start with their face, feet and sanitary area. If they seem comfortable with that, and are not too nervous or anxious, we will do their full-body haircut as discussed at drop off. 

Puppies are unpredictable. If yours is not ready for the whole haircut, don’t worry. This is very normal! We will set up a follow-up appointment, usually four weeks or less, to keep them in a routine.

 

If we are able to complete the whole haircut, we will recommend an optimal schedule of four to eight weeks. Maintaining a routine, with puppies, will lead to a more enjoyable experience for your dog in their upcoming years.

Elderly or Special Medical Needs

We welcome the opportunity to help you with your special needs pet. We are experienced with elderly, special medical needs, and behavioral issues. 

We work with elderly pets that might not be able to tolerate a full-service groom. Our approach is comfort and ease are the most important factors in working with aging pets. We prioritize getting them in and out of the salon quickly with a compassionate groom. Our process is shorter with this type of groom:

  • To start, the focus is on taking the majority of their coat off prior to the bath
  • Bathing with a soothing shampoo and moisturizing conditioner
  • Our drying process will be the most comfortable we can do for them (we may even sit on the floor with them)
  • Following the bathing process, we will do a very quick clean-up to get any stray hair that might be in their way
  • Ear cleaning
  • Nail care to include dremeling, if tolerated

We will not, in these situations, do much scissor or detail work. It’s more important to limit the amount of time they are standing and are in the salon, in general. 

Special Needs Resized

Elderly Care or Special Medical Needs

We welcome the opportunity to help you with your special needs pet. We are experienced with elderly, special medical needs, and behavioral issues. 

We work with elderly pets that might not be able to tolerate a full-service groom. Our approach is comfort and ease are the most important factors in working with aging pets. We prioritize getting them in and out of the salon quickly with a compassionate groom. Our process is shorter with this type of groom:

  • To start, the focus is on taking the majority of their coat off prior to the bath
  • Bathing with a soothing shampoo and moisturizing conditioner
  • Our drying process will be the most comfortable we can do for them (we may even sit on the floor with them)
  • Following the bathing process, we will do a very quick clean-up to get any stray hair that might be in their way
  • Ear cleaning
  • Nail care to include dremeling, if tolerated

We will not, in these situations, do much scissor or detail work. It’s more important to limit the amount of time they are standing and are in the salon, in general. 

Behavioral Needs

Is your pet on medication for anxiety or mild aggression? Have you been turned away from other salons? 

More than likely, we can help you through that challenge. In some cases, you may already be experienced with employing a calming medication for your pet. Other times, we will suggest a medication based on our experience with your pet.

We do require that you try the medication, at home first, to make certain there aren’t any unwanted side effects. Additionally, it is important to know the timing of the medication and that your pet is safely medicated with the dose and type of medication you are utilizing. 

We will work with you to develop a maintenance protocol which may include working on tasks at home, additional training, working with a behaviorist, consultation with your vet, and your commitment to a pre-developed regular grooming schedule.

Because of the nature of the work and pets’ unpredictability, we can never guarantee that we would be able to complete the grooming process, particularly nail trims, for highly anxious or aggressive behavior. Additionally, it may be necessary, based on our feedback, to do an express service. (link to express service). In some cases, we will recommend a sedated groom at your veterinarian.

Behavioral Needs Resized

Behavioral Needs

Is your pet on medication for anxiety or mild aggression? Have you been turned away from other salons? 

More than likely, we can help you through that challenge. In some cases, you may already be experienced with employing a calming medication for your pet. Other times, we will suggest a medication based on our experience with your pet.

We do require that you try the medication, at home first, to make certain there aren’t any unwanted side effects. Additionally, it is important to know the timing of the medication and that your pet is safely medicated with the dose and type of medication you are utilizing. 

We will work with you to develop a maintenance protocol which may include working on tasks at home, additional training, working with a behaviorist, consultation with your vet, and your commitment to a pre-developed regular grooming schedule.

Because of the nature of the work and pets’ unpredictability, we can never guarantee that we would be able to complete the grooming process, particularly nail trims, for highly anxious or aggressive behavior. Additionally, it may be necessary, based on our feedback, to do an express service. (link to express service). In some cases, we will recommend a sedated groom at your veterinarian.

Safe

Safety is paramount at The Sudsy Puppy. We take precautions to carefully monitor and protect your pets while under our care. We work, as a team, to ensure your pets are a priority when in our custody. When in our care:

  • Pets will always be monitored while drying (we do not have a separate drying room)
  • Pets will not be left on a table unattended (our buddy system is designed to keep our eyes on your pet)
  • All pets are leashed to and from the bathing area, their crate, and the grooming area
  • They are protected from incoming clients with a door between the check-in area and the grooming area
  • They are dried with HV and Cage dryers that do not have a heating element
  • Pets are secured safely to the grooming arm with a professionally designed position system that prevents spinning and jumping during the grooming process
  • If you pet is afraid of the dryers, bites for certain processes, or is in need of a little assistance standing, we have excellent tools specifically designed to carefully support your pet 
Safe Resized

Safe

Safety is paramount at The Sudsy Puppy. We take precautions to carefully monitor and protect your pets while under our care. We work, as a team, to ensure your pets are a priority when in our custody. When in our care:

  • Pets will always be monitored while drying (we do not have a separate drying room)
  • Pets will not be left on a table unattended (our buddy system is designed to keep our eyes on your pet)
  • All pets are leashed to and from the bathing area, their crate, and the grooming area
  • They are protected from incoming clients with a door between the check-in area and the grooming area
  • They are dried with HV and Cage dryers that do not have a heating element
  • Pets are secured safely to the grooming arm with a professionally designed position system that prevents spinning and jumping during the grooming process
  • If you pet is afraid of the dryers, bites for certain processes, or is in need of a little assistance standing, we have excellent tools specifically designed to carefully support your pet 

Clean Environment

Now, more than ever, it is imperative to provide a clean environment for our clients, their pets, and our staff. We have always taken pride in the additional steps we take to clean and disinfect our salon. We have always heard how sparkling and fresh it smells in our salon.

Our routine includes:

  • Sanitizing salon entry and drop off area between clients
  • Sanitizing slip leads between clients
  • Disinfecting tubs and crates consistently after each bath
  • Cleaning and disinfecting the grooming tables and arms between pets
  • Sterilizing tools, blades, and shears utilizing UV Sanitizer specific for the grooming industry
Clean Environment Resized

Clean Environment

Now, more than ever, it is imperative to provide a clean environment for our clients, their pets, and our staff. We have always taken pride in the additional steps we take to clean and disinfect our salon. We have always heard how sparkling and fresh it smells in our salon.

Our routine includes:

  • Sanitizing salon entry and drop off area between clients
  • Sanitizing slip leads between clients
  • Disinfecting tubs and crates consistently after each bath
  • Cleaning and disinfecting the grooming tables and arms between pets
  • Sterilizing tools, blades, and shears utilizing UV Sanitizer specific for the grooming industry

Pricing and Commitment

Our pricing is all-inclusive and based on an hourly, timed model that includes hands-on prepping, bathing, and grooming your pet to your desired style. Not all dogs, with the same breed, are created equal. Your friend may have the same breed as you, but they may have vastly different coats, condition, desired look, and demeanor for grooming. Our timed pricing model is more accurate to the time we actually spend with your pet

We respect our clients’ desire to keep their pets’ coat at the desired length they choose. While we do not perform extensive dematting, we will work with you to maintain the coat in the ideal haircut for your lifestyle and desired look. Typically, that does require most clients to commit to a four to eight-week grooming schedule. We will work with you to achieve the optimal schedule and appearance. 

Service rates remain the same, as long as you maintain the schedule, we establish with you. If you are not able to maintain that schedule, the price will change based on the additional time needed to perform the services. 

Cancellation Policy

With limited space and availability, we rely on our valued clients to provide us enough time to rebook appointments, when you are unable to keep your reservation. We respectfully request one business days’ notice when canceling your booking. We certainly understand that there are unforeseen circumstances. 

All clients will be required to secure their appointments with a valid credit card. No-show or last-minute cancellations, when not able to be filled by another client, will be charged the full expected appointment fee.

Contact Us

Location

836 Ritchie Highway, Suite 10
Severna Park, MD 21146

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